The Sacred Scrolls of Privacy

When you join our guild here at Astryngal Chronicles, we're gonna need some basic intel to get you started on your legendary path. Nothing sketchy, just the usual stuff:

• Personal Details: Your name, email, phone number, address - basically how we reach you when your quest's ready or we've got updates about classes.
• Health & Fitness Info: Any injuries, medical conditions, fitness goals, dietary restrictions. This ain't us being nosy - it's so our trainers don't accidentally have you doing dragon squats when you've got a bad knee.
• Payment Data: Credit card info, billing address, membership tier. We use encrypted payment processors though, so we're not actually storing your full card numbers on our end.
• Training Records: Your workout history, progress tracking, attendance logs. Gotta know how you're leveling up!
• Photos & Videos: Sometimes we capture guild sessions or your transformation journey (always with permission first). These might end up on our social media if you're cool with it.

We're not selling your data to random merchants or anything shady like that. Here's the real deal on what we do with it:

• Running your membership and processing payments (kinda obvious, but yeah)
• Customizing your training programs based on your goals and any physical limitations
• Sending you class schedules, special events, and the occasional newsletter about new quest-based programs
• Keeping you safe - emergency contacts, health info for our trainers, that sort of thing
• Improving our services by analyzing what's working and what's not
• Meeting legal requirements (taxes, insurance, health regulations - the boring but necessary stuff)

We'll never spam you with nonsense. If we're reaching out, it's because there's something actually relevant to your training or membership.

Your privacy's not something we take lightly. We're pretty protective of your data, but there're a few situations where we might need to share certain info:

• Payment Processors: Companies like Stripe or Square that handle our transactions securely. They've got their own strict privacy policies too.
• Email Services: We use third-party platforms to send newsletters and updates, but they only get your email and name - nothing sensitive.
• Insurance & Legal: If there's an injury or legal situation, we might need to share relevant info with insurance companies or legal authorities.
• Service Providers: Occasionally contractors who help with equipment maintenance or facility services. They sign agreements to keep everything confidential.
• Emergency Situations: If you're in medical distress, we're obviously sharing your health info and emergency contacts with first responders.

That's it. We're not selling your email to supplement companies or fitness gear retailers. Your trust matters way more than a quick buck.

Yeah, we use cookies on our website - but not the delicious kind (unfortunately). These are little bits of data that help our site work better and remember your preferences.

We use 'em to:

• Keep you logged into your member portal
• Remember your class schedule preferences
• Track which pages people visit so we can improve the site
• Show relevant content based on what you're interested in

You can disable cookies in your browser if you want, but heads up - some features might not work as smoothly. We also use Google Analytics to see general traffic patterns, but that's anonymized data.

This is YOUR data, and you've got rights. Under Canadian privacy laws (specifically PIPEDA), here's what you can do:

• Access Your Info: Wanna see what data we've got on you? Just ask. We'll send you a copy within 30 days.
• Correct Mistakes: If something's wrong in your profile, let us know and we'll fix it ASAP.
• Delete Your Data: Leaving the guild? We'll remove your personal info, though we might need to keep some records for legal/tax reasons.
• Opt Out of Marketing: Every email we send has an unsubscribe link. Click it anytime - no hard feelings.
• Withdraw Consent: If you previously agreed to something (like using your photos), you can change your mind whenever.

To exercise any of these rights, just shoot us an email at info@astryngalchronicles.info or call (604) 555-2847. We'll get back to you quickly.

We take data security seriously - like, vault-level protection for your legendary artifacts. Here's how we keep your info safe:

• Encrypted connections (SSL/TLS) on our website and member portal
• Secure, password-protected databases with limited staff access
• Regular security audits and software updates
• Physical security at our facility - locked offices for paperwork, secure server room
• Staff training on privacy and data handling best practices

No system's 100% foolproof (anyone who says otherwise is lying), but we're doing everything reasonably possible to protect your data. If there's ever a breach, we'll notify you immediately and let you know what happened and what we're doing about it.

We don't hoard your data forever. Here's our approach to how long we keep different types of info:

• Active Members: We keep your full profile and training records as long as you're with us.
• Former Members: After you leave, we'll keep basic contact and payment history for 7 years (Canadian tax law requirement), but we'll delete most personal details after 2 years.
• Email Lists: If you unsubscribe, you're removed immediately.
• Photos/Videos: We keep these until you ask us to remove them, or when they're no longer relevant for marketing.

All data's stored on Canadian servers or with reputable cloud providers that comply with Canadian privacy standards.

If you're under 18 and joining our youth warrior programs, we need parental consent before collecting any info. Parents or guardians have the right to:

• Review their child's personal information
• Request corrections or deletions
• Withdraw consent at any time
• Be present during training sessions

We're extra careful with kids' data and never use it for marketing purposes. Everything's focused on safe, effective training.

Sometimes we link to other websites - equipment retailers, nutrition resources, fitness blogs, whatever. Just so you know, we're not responsible for their privacy practices. Once you click through to another site, their policies apply, not ours. Always check their privacy info if you're sharing personal details.

Privacy laws change, our services evolve, and sometimes we need to update this policy. When we do, we'll:

• Post the new version here with an updated date at the top
• Send an email to all active members highlighting major changes
• Give you 30 days' notice before any significant changes take effect

We recommend checking back occasionally just to stay informed, but we'll always make sure you know about important updates.

Look, if anything in here's unclear or you've got concerns about how we're handling your data, just reach out. We'd way rather have a conversation than have you worrying about your privacy.

You can also file a complaint with the Office of the Privacy Commissioner of Canada if you think we've violated your privacy rights, but honestly, we hope it never comes to that. We're here to work things out.